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Microsoft Dynamics CRM


A New Alternative in the CRM Market

In partnership with Unico Technologies, X1 Solutions is pleased to add Microsoft CRM to our offerings. As a certified Microsoft CRM solution provider, X1 now provides a complete range of CRM solutions for any environment. Regardless of your IT infrastructure, size of your business, industry or budget, X1 has a complete range of CRM solutions for you.

Microsoft Dynamics CRM helps your small-to-medium-sized business and divisions of larger organizations increase sales success, deliver superior customer service, and make informed business decisions.

Microsoft CRM integrates with Microsoft Office, Microsoft Dynamics for Financial Management, and other business systems to give employees a complete view of customer information.

The ease of integration with Microsoft Office is of particular value—enabling staff to access Microsoft CRM information from Microsoft Office Outlook and work online or offline with access to sales functionality.
The simple configuration and ease of use of Microsoft CRM helps employees become productive fast, with little training. Easy-to-use wizards help you customize Microsoft CRM to your business specifications. Additionally, your Microsoft Certified Partner can help you customize your Microsoft CRM solution for integration with third-party applications.

For more information on how X1 Solutions can help you purchase, implement, integrate and customize Microsoft CRM, please contact us and someone from our sales department will get in touch with you immediately.

Using SSA Global's BPCS ERP?
See how BPCS-XTNs for Microsoft CRM can help

Click the links below to learn more about what Microsoft CRM can do for your organization:

- Product Overview
- Online Demos
- 10 Compelling Reasons to use Microsoft CRM
- Microsoft CRM Edition Comparisons

Download the following brochures:
(Right-click and use menu to save OR left-click to view in your browser)

- Microsoft CRM 3.0 Professional Datasheet [approx 2.3 MB]
- Microsoft CRM 3.0 Sales Datasheet [approx 340 KB]
- Microsoft CRM 3.0 Marketing Datasheet [approx 340 KB]
- Microsoft CRM 3.0 Service Management Datasheet [approx 340 KB]

Quick Facts:

Access full sales functionality from Microsoft Outlook - whether online or offline - or work from any location using a Web browser.

EASY TO LEARN AND USE, Microsoft CRM offers an intuitive user interface, centralized activity management, and single-click access to information, reports, and sales and customer service functionality.

With Microsoft CRM, you can run your business efficiently and profitably, using a solution designed for rapid deployment, easy customization, and low total cost of ownership.

Microsoft CRM Customer Service makes it easy for service representatives to track customer requests, manage support incidents from initial contact through resolution, and provide the consistent, efficient service key to customer satisfaction.

MAINTAIN A COMPLETE, EASILY SHARED VIEW OF CUSTOMER INFORMATION ACROSS YOUR BUSINESS, streamline business processes from the start, and integrate easily with third-party applications and Web services.


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